Privacy Policy

Last updated: July 23, 2026

1. Who we are

The website agenceadem.com is operated by Web et Stratégie Doucet Inc.("ADEM", "we"), a company incorporated in Québec (NEQ 1182190695). The person responsible for the protection of personal information is Emeric Doucet, reachable atinfo@agenceadem.com.

2. Information we collect

• Contact details you provide: name, email address, phone number, company name, and any information sent by email, form, or during a call.
• Browsing data: IP address, device and browser type, pages visited, collected through cookies and analytics tools.
• Service-related information: information needed to deliver your project (content, images, technical access), processed only within the scope of the mandate.

3. How we use it

• Responding to your requests and scheduling discovery calls;
• Providing, invoicing, and improving our services;
• Sending you, with your consent, informational or promotional communications (you may withdraw this consent at any time);
• Measuring and improving our website's performance.

4. Sharing of information

We never sell your personal information. We share it only with service providers necessary to our operations (web hosting, CRM, payment processing, analytics and advertising tools), who are required to protect it and use it only for the intended purposes. Some providers may be located outside Québec; where that is the case, we ensure they offer adequate protection.

5. Cookies and analytics

Our site uses cookies to function properly and measure traffic. You can configure your browser to block cookies; some site features may then be limited.

6. Retention and security

We keep your information only as long as necessary for the purposes described above or to meet our legal obligations, after which it is securely destroyed. We apply reasonable security measures (SSL encryption, access controls) to protect it.

7. Your rights

Under Québec law (including Law 25), you may at any time:

• Request access to the personal information we hold about you;
• Request its correction or deletion;
• Withdraw your consent to its use or disclosure;
• File a complaint with the Commission d'accès à l'information du Québec (CAI).

To exercise these rights, write to us at info@agenceadem.com. We will respond within 30 days.

8. Privacy incidents

In the event of an incident involving your personal information that presents a risk of serious harm, we will notify you and the Commission d'accès à l'information, as required by law.

9. Changes

We may update this policy. The current version, with its update date, is always published on this page.

10. Contact us

Web et Stratégie Doucet Inc. — ADEM Agency
Person responsible for the protection of personal information: Emeric Doucet
info@agenceadem.com